The Application Process
The road to the Moderator badge.
Step 1: The Application
The first step in applying to the staff team is sending in your application. Think of it as a letter to to the administration, in which you introduce yourself to them and tell them about your skills and knowledge. The application is a crucial part of the process, and will have much influence on the rest of it.
Some tips for writing a good application:
- Read the form carefully. Yes, including the descriptions of each field. Make sure you're not missing anything.
- Stay focused. Don't rumble too much and don't sidetrack into things that aren't important for us to know.
- Design your application well. An easily read application is only going to improve your chances. Don't overuse colors or bold/italics.
- Don't rush it. Put some effort into what you write. You need to present yourself in the best way possible; you can't do that in just one sentence.
- Think carefully of what you write. Would you say the same in a job interview, for example?
- Read it again when you're done. You may have missed something, and reading everything again helps notice those errors.
Step 2: Evaluation
Once you've sent your app, it will be posted to two places: first, a public version is posted to the
public applications section for the sake of transparency. This is so that other players will know you applied and be able to send their feedback on you to the administration. This version of the application is read-only: it cannot be commented on by anyone, and it cannot be edited or changed.
The second version is posted to the
private section. This one can only be seen by you and the staff team. Unlike the first version, this one will be an active discussion between you and the staff team. Staff members may reply to your app, ask you questions, and give their feedback on you. The admins will also participate in this and let you know what they think. It is important that you cooperate with them in this stage: the feedback you will get and the answers you will give here will decide the fate of your application as a whole. Make sure to answer all questions, and don't hesitate to go into details. The more, the merrier.
This stage can take a while. Due to the volume of applications we receive, it may take the team quite some time to go over all of them and give their feedback. Patience is key here, and you are strongly discouraged from doing things like bumping your application or contacting staff members about it. Don't worry, we didn't forget you.
Step 3: The Decision
After a while, when enough feedback has been gathered on your app, one of the admins will then decide its fate.
If you made a good impression and convinced the team, the admin will invite you to a one-on-one chat with them. In this chat, they will get to know you a little better and may ask you some more questions. This is done to learn more about you and to get a solid impression of who you are and what you bring to the table. Don't be nervous! The chat is most likely going to be pretty fun and flowing, so sit back and relax.
Once you're done chatting, the admin will make the final decision. If they were convinced, they will give you the green light and
accept you into their admin team, officially making you part of team Crescent. Congratulations! From here, the admin will explain the rest of the process to you, as well as the next and final step: training.
If, however, you didn't leave a good enough impression, your application will be
denied. If this happens, the admin will also give you a reapply date - this is a sort of 'cooldown' for applicants that is meant to give them more time to improve themselves and their skills. The reapply date can be anywhere from a few days to a few weeks, depending on the reason for the denial and anything that happened in-between. You are not allowed to send another application until the designated reapply date, and doing so will not only result in an instant denial, but it will also make it very unlikely that you will be accepted in the future.
Don't be discouraged! A denial is not necessarily the end. Use your cooldown period to re-evaluate yourself and the feedback you received from the team, and work to improve it. It's very likely that the staff gave you some pointers on what you should do to improve your chances, so take some time with yourself and see what you can do. Once your reapply date arrives, if you're feeling ready, you can send another application and try again, as long as you meet all the requirements like before.
Step 4: Training
Once accepted into one of the admin teams, you will be given a new rank,
Trainee, and begin your training phase. During this phase you will be trained by the existing staff members, who will teach you how staffing is done, what tools we use, and how to deal with different situations. The training will be done on the servers themselves, alongside one of our experienced mods or admins; you will be given tasks such as dealing with reports, handling real scenarios between players, and keeping the order - all with the help of your mentor, who will make sure you are doing things right. Don't worry, your mentoring staff member will correct you if you make any mistakes, so that you can learn more easily.
Training can take anywhere from a few days to a few weeks, depending on how quickly you progress and learn. During this phase, the staff members who train you will report to your admin with details on your performance and progress. They will point out what things you did well and what needs more work, so that your admin can get a proper picture of how well you're doing.
At the end of your training phase, your admin will join you on a server for a final test. Just like in training, they will give you different tasks to perform and test your knowledge over what you learned. Finally, once they feel you're ready, they will conclude your training phase and promote you into a
Moderator, marking the end of the application process
Congratulations!
